Approaches and tools for the development of the patient experience in health services - September-November (Online)

Où? Online

Quand? 01.09.2022 au 30.11.2022

In recent years, value measurement has become a priority topic in most modern health systems. It constitutes a new paradigm in the assessment of the results of health and medico-social services. In fact, the value of a service must be judged by the people who receive it. The patient experience is becoming an inescapable subject, for the entire organization: health professionals, managers and all employees.

SPX wants to offer training sessions on approaches and tools that have proven their added value for the implementation of patient experience projects, within health and medico-social institutions.

These training sessions will be held between September and November 2022, with presentations in French, English and Spanish.

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